I first contacted you in plenty of time to get things resolved and you took ZERO CARE in helping your customer. Whether youre shopping for family, friends, teachers or business associates, The Popcorn Factory® has great gourmet popcorn gift ideas for every occasion: birthday popcorn, gift baskets, graduation popcorn, college gifts, student care packages, movie. I understand things sell out and glitches happen, but your customer care was absolutely terrible in handling the situation. Our happy band of popcorn poppers has been delighting people with gourmet popcorn and delicious snacks and gifts since 1979. I've ordered from The Popcorn Factory and the 1800Flowers brands for years, but this will be my absolute last time ordering from The Popcorn Factory. The Popcorn Factory For more than 30 years, weve been delighting customers with delicious, premium popcorn and impressive, all-occasion gift tins, baskets and towers. After all was said and done, they did credit back three random amounts to my credit card and the "alternate" gifts arrived later than my selected shipping date. Such terrible, terrible, terrible, TERRIBLE customer service. I called back and got a different person who said he'd waive the personalization fee, but nothing else. I was told there was nothing they could do because they'd already waived the expedited shipping instead. Once I realized this, I requested a refund because I'd put my family's photo on the tin. The popcorn Factory offers an outstanding selection of popcorn baskets, gourmet popcorn college tins, gourmet popcorn towers, gourmet popcorn gift boxes and many of fun designs can be customized with personal. One of the items was personalized (which the rep knew) and didn't tell me they were shipping a non personalized item instead. Popcorn Wagon Frankenmuth has been serving up delicious Gourmet Popcorn and popcorn supplies since 2001. The Popcorn Factorys gourmet popcorn is always popped and packed fresh and made with high quality ingredients, all grown in the USA. After demanding something else as this wasn't acceptable for Christmas, I was finally told that they would waive the expedited shipping as a courtesy and reship two different items of equal value. After THIRTEEN different people (phone, chat, email), I was finally offered different items to be shipped without a Christmas delivery guarantee. A day later when I called to get tracking (never showed shipped or my tracking numbers in my order history), I was told the orders were "queued for shipping" and never actually shipped.
POPCORN FACTORY MOVIE
I emailed customer service and was told two orders shipped on December 14, but no tracking information was available. A CHANCE TO WIN A movie projector, Popcorn Sampler from us, Fields of Europe® Arrangement from, 1800flowers, digital download bundle, and a Jaws Hat. Save Money With 100 Top Verified Coupons. I selected December 18 as the delivery date. Trending Now: 65 Coupons, Promo Codes, & Deals at The Popcorn Factory + Earn 6 Cash Back With Giving Assistant. Cards With Pop ® This colorful line of giftable greetings features delicious caramel popcorn and a specially chosen kid-friendly sentiment for children to color and enjoy. It has been trading since 1979 and is owned by, Inc.I ordered early for Christmas delivery. The Popcorn Factory is constantly looking at new and innovative flavor profiles to create gourmet popcorn perfect for any occasion. Our Topsail Island, NC locally owned company also sells delicious frosted nuts such as pecans, almonds, cashews, and peanuts. Established in 2011 our company has gone from strength to strength & we are in the process of adding new product lines. Topsail Island Popcorn Factory is proud to offer a vast selection of flavored popcorn and additional flavors being added daily. It sells a range off premium popcorn and all-occasion gift tins, baskets and towers. The Popcorn Factory NI is Northern Irelands leading popcorn & candy floss manufacturers trusted by some of Northern Irelands finest companies to supply top quality popcorn products to meet their bespoke requirements. The Popcorn Factory is an online retailer which sells over 1 million pounds of popcorn per year.